Our team is the most important part of Charter Success Partners. Each of our team members is an essential part of fulfilling our mission and ensuring that you receive the best customer service experience. Our team has worked extensively inside of charter schools, fulfilling roles as board members, finance officers, principals, data managers, teachers and parents; the CSP team has a firm understanding of the needs of charter school community members. With over 50 combined years of experience between our management team you can trust that we'll understand your perspective. We also have one of the highest staff to client ratios in the industry at 1:1.3
Client Service Delivery Associates
Our Client Service Delivery Associates are an essential part of our ability to effectively support client needs in a scalable way. Commonly referred to as CSDAs; these team members complete a number of support tasks for all of our clients, while typically specializing in an area of needed expertise.
Client Service Relationship Managers
Our Client Service Relationship Managers are assigned to each client as their main contact at CSP. Commonly referred to as CSRMs; they are responsible for managing the tasks that must be completed for our schools. Their focus is to ensure that requests and needs of the client are met, whether that involves other team members or just the CSRM.